SERVICE

Service Support

Provide partners with full-range pre-sales and after-sales services, including installation, maintenance, repair, customer training, technical consultation, and spare parts supply. In addition, our factory can customize and install according to customer dimensions to ensure customer satisfaction.

Overseas Installation

Series of quick installation and commissioning online training; full sets of manuals, instructions, and guide videos can be provided. Up till now, we have already guided 100+ customers to complete machine installation online.

Operational Training

We are responsible for training related person in machine operation and maintenance. Our operation training is free of labor charge, all your need is to pay the cost of transportation expenses, accommodation and food for our engineers.

Warranty Policy

There is a 12-month warranty for carton making machine. If there is any problem, our engineer will provide you efficient and high-quality solutions. Besides, remote system update is also provided for free.

After-Sales Service

We have the after-sales service team available for 24hours online, after you received the machine. If there is any problem, our engineers can provide you efficient and high-quality solutions.